Official Documents

Gns3 Platform Terms & Conditions of Use

Updated: January 2026  ·  Version 3.1  ·  Applicable to all Malaysian users

Please read this document carefully before using the gns3 platform. By registering or using any of our services, you agree to be bound by all the terms set out here.

User Protection MYR Transactions Account & Security Intellectual Property Malaysian Law

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("User") and gns3, the operator of an online entertainment platform registered and operating under applicable law. By accessing, browsing, registering for, or using any part of the gns3 platform, you acknowledge that you have read, understood, and agree to be bound by all terms, conditions, policies, and guidelines set out in this document. If you do not agree with any part of these Terms, you are required to stop using the gns3 platform and close your account immediately. The gns3 platform is strictly for users who are 18 years of age or older and are lawful residents of Malaysia. Use of the platform by any individual who does not meet these requirements is strictly prohibited, and gns3 reserves the right to terminate such accounts without prior notice.

These Terms cover all services offered by gns3, including Sports Betting, slots, Live Casino, and any other services that may be added in the future. Accepting these Terms also means you agree to our Privacy Policy, which forms part of the overall agreement between you and the platform. You are solely responsible for ensuring that your use of the gns3 platform complies with all applicable local laws in your jurisdiction. gns3 makes no warranty that access to the platform is lawful in all jurisdictions, and users are responsible for complying with their own local laws.

2. Account Creation & Security

To use gns3 services in full, you are required to register a valid account by providing accurate, up-to-date and complete information during the registration process. Each user is only permitted to hold one account — registering multiple accounts under the same individual is a violation of these terms and may result in all associated accounts being suspended or permanently closed. You are solely responsible for maintaining the confidentiality of your password and login credentials, and gns3 shall not be held liable for any losses arising from your failure to safeguard that information. If you suspect that your account has been accessed without authorisation, please contact the gns3 support team immediately for further action.

Identity verification may be required at any time at gns3's discretion, including during registration, withdrawal processing, or upon request by relevant authorities. Documents that may be requested include a national ID, bank statement, or other documents proving your identity and address. Failure to provide the requested documents within the specified timeframe may result in a temporary restriction or closure of your account. gns3 reserves the right to reject registration applications without providing any reason to the applicant.

3. User Responsibilities

As a gns3 platform user, you agree to use our services only for lawful purposes and in compliance with all applicable laws in Malaysia. You agree not to use the platform for fraud, money laundering, terrorism financing, or any other illegal activity that violates Malaysian or international law. You are also responsible for ensuring that every bet or transaction made through your account is carried out by you personally and not on behalf of another person. The use of automated software, bots, scripts, or any other unauthorised method to access or interact with the gns3 platform is strictly prohibited.

You agree not to disrupt or damage the operations of the gns3 platform, including the servers, networks, and databases that support our services. Any attempt to exploit technical vulnerabilities, breach security systems, or gain unauthorised access to gns3's systems is a serious violation and will be reported to the relevant authorities. Users are fully responsible for all activity that occurs under their account and must ensure the platform is not accessed by minors or ineligible individuals. If you discover any bugs or system vulnerabilities, you are required to report them to the gns3 technical team immediately rather than exploiting them for personal gain.

4. Platform Usage Rules

All bets placed on the gns3 platform are final once confirmed by our system, and gns3 is not responsible for betting errors resulting from user mistakes. Odds and betting limits are subject to change at any time without prior notice, and gns3 reserves the right to void or adjust bets placed at incorrect odds due to technical errors. All game outcomes are determined by independently audited, certified systems, and gns3 does not accept any complaints regarding game results that have been confirmed by a certified random number generator (RNG). In the event of a technical disruption during a game session, gns3 will use system records to determine the valid outcome for each affected game.

Users are prohibited from colluding with other users to manipulate game outcomes or exploit promotions through unauthorised means such as registering multiple accounts or using false information. gns3 continuously monitors all account activity using sophisticated fraud detection systems, and any user suspected of fraudulent activity will be immediately suspended while an investigation is conducted. Winnings obtained through bug exploitation, technical errors, or unauthorised methods are void and may be reclaimed by gns3 without any compensation. You agree that gns3's decisions regarding any dispute relating to bets, games, or accounts are final and binding.

5. Payment Information & Transactions (MYR)

All financial transactions on the gns3 platform are processed in Malaysian Ringgit (RM / MYR) only, and gns3 does not accept or process transactions in any foreign currency. Deposits can be made via supported payment methods including online bank transfers through major Malaysian banks, and all deposits are typically credited to the user's account shortly after payment confirmation is received. Minimum and maximum deposit limits are subject to the limits set by gns3 from time to time and may change without prior notice. Users are responsible for ensuring that the payment method used is registered in their own name — gns3 does not permit payments from third-party accounts.

Withdrawal requests will be processed within the timeframe set by gns3, subject to completion of identity verification and any applicable conditions. gns3 reserves the right to delay or withhold withdrawals pending investigation if suspicious activity is detected on the account in question. Any taxes or charges imposed by a bank or financial institution during deposit or withdrawal processing are entirely the user's responsibility and not that of gns3. Users are reminded that gns3 is not liable for any processing delays caused by third-party banks or payment institutions beyond our control.

6. Liability Limits

The gns3 platform is provided on an "as is" and "as available" basis without any express or implied warranties regarding accuracy, reliability, fitness for a particular purpose, or continuous availability. gns3 does not guarantee that the platform will be free from interruptions, errors, or viruses, and we are not liable for any loss or damage arising from technical disruptions, cyberattacks, or system failures beyond our control. gns3's total liability to any user for any claim arising from use of the platform is limited to the net deposit amount made by that user in the thirty (30) days preceding the event giving rise to the claim. gns3 is not liable for any indirect, consequential, special, punitive, or exemplary losses, even if gns3 has been advised of the possibility of such losses.

Users acknowledge that betting and gambling carry real financial risk and that gns3 is not responsible for any financial losses incurred through betting activity on our platform. Each user makes their own betting decisions independently and is fully responsible for those decisions. gns3 encourages all users to set personal betting limits and to play responsibly — more information is available on the Responsible Gaming us. If you need help with a gambling-related problem, please reach out to a relevant support organisation before the situation gets worse.

7. Account Policy — Suspension & Closure

Gns3 reserves the right to suspend, restrict, or close a user's account at any time and at our absolute discretion if the user breaches any term in this document, engages in fraudulent activity, provides false information during registration, or fails to comply with identity verification requests. Users whose accounts are suspended for investigation purposes will be unable to access funds or carry out any transactions until the investigation is concluded. If the investigation finds that the account was involved in illegal activity or fraud, gns3 reserves the right to forfeit all funds held in that account and report the activity to the relevant authorities. Users whose accounts are closed due to a breach of these Terms are not eligible to register a new account on the gns3 platform.

Users may also request voluntary closure of their own account at any time by contacting the gns3 support team. In the case of voluntary closure, any remaining balance will be returned to the user once all active bets are settled and subject to applicable identity verification requirements. Users who choose to close their account due to a gambling problem are encouraged to activate the self-exclusion feature first. gns3 respects each user's decision in this matter and will process account closure requests promptly and professionally.

8. Intellectual Property

All content on the gns3 platform — including but not limited to logos, brand names, graphic designs, user interfaces, text, images, software, source code, and multimedia materials — is the exclusive intellectual property of gns3 or its licensors and is protected by applicable copyright, trademark, and intellectual property laws in Malaysia and internationally. Users are not permitted to copy, redistribute, republish, modify, display, transfer, sell, or exploit any content from the gns3 platform in any form without prior written consent from gns3. Use of gns3's brand name or logo for marketing, advertising, or any commercial purpose without authorisation is strictly prohibited and may result in legal action. Users are granted only a limited, non-exclusive, and non-transferable licence to access and use the gns3 platform for personal and entertainment purposes only.

If you believe any content on the gns3 platform infringes your intellectual property rights, please contact our team with full details of your claim for further investigation. gns3 respects the intellectual property rights of third parties and will take appropriate action upon receiving a valid and complete infringement notice. All sports names, leagues, teams, and athlete names mentioned on the platform are for informational purposes only and do not imply any sponsorship or endorsement of gns3 by those parties.

9. Third-Party Links

The gns3 platform may contain links or references to third-party websites or services that are not controlled or operated by gns3. These links are provided solely for user convenience and do not imply that gns3 endorses, verifies, or is responsible for the content, privacy policies, or practices of those third-party websites. gns3 has no control over external website content and is not liable for any loss or damage arising from a user's use of third-party websites. Users are advised to read and understand the terms and privacy policy of each third-party website they visit separately, as these may differ from gns3's policies.

Third-party game software providers that partner with gns3 are subject to separate agreements between themselves and gns3, and gns3 is responsible for ensuring these providers meet the required security and fairness standards. However, gns3 is not liable for any service disruptions or technical issues arising from third-party provider systems that are beyond our direct control. Should you encounter any issues related to games provided by a third party, please contact the gns3 support team and we will act as an intermediary to resolve the matter on your behalf.

10. Changes to Terms & Applicable Law

Gns3 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our absolute discretion. Any material changes will be communicated to users via a notice on the platform or by email at least seven (7) days before the changes take effect, except in cases of emergency or legal requirements that necessitate immediate changes. Continued use of the gns3 platform after any changes to the Terms take effect will be deemed as your acceptance of the updated Terms. You are advised to review this page periodically to stay informed of the latest applicable version of the Terms and Conditions.

These Terms and Conditions are governed by and construed in accordance with applicable Malaysian law, and any dispute arising in connection with these Terms or the use of the gns3 platform shall be resolved through arbitration or a court of competent jurisdiction in Malaysia. If any provision of these Terms is found to be invalid, unenforceable, or contrary to law by a court of competent jurisdiction, that provision will be severed or modified to the extent necessary, while the remaining provisions of these Terms will continue in full force and effect. For any enquiries regarding these Terms and Conditions, you may refer to the FAQ us or by contacting the gns3 support team through the available channels within the platform.

Have questions about these terms?

The gns3 support team is here to help you understand any part of these Terms and Conditions that is unclear. Visit our FAQ page for quick answers, or register an account to start a safe and responsible gaming experience with us.

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